Privacy Policy for TABI NOOSA PTY LTD

At Tabi Noosa, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information in accordance with applicable privacy laws.

1. Collection of Personal Information

We collect personal information from clients to provide effective property management and real estate services. The types of information we may collect include, but are not limited to:

• Name

• Contact details (phone number, email address, home address)

• Financial information (for property transactions)

• Identification documents and information (e.g., driver's license, passport)

• Property preferences and requirements

• Employment and income details

• Any other information necessary to provide our services

2. Use of Personal Information

We use the collected personal information for the following purposes:

• To facilitate property transactions, including short term letting, long term letting, buying and selling

• To facilitate the commencement of any property maintenance, including gathering quotes for repair or any other necessary maintenance work 

• To communicate with clients regarding their real estate needs

• To conduct market research and analysis

• To comply with legal and regulatory requirements

• To provide personalised services and improve our offerings

• To manage and resolve any issues or disputes

3. Protection of Personal Information

We take the security of your personal information seriously and implement the following measures to protect it:

• Access Control: Only authorised Tabi Noosa staff have access to personal information.

• Data Encryption: We use encryption technologies to protect data during transmission and storage.

• Secure Storage: Personal information is stored securely in physical and electronic formats.

• Regular Audits: We conduct regular audits and reviews of our security practices to ensure ongoing protection.

4. Disclosure of Personal Information

We do not disclose personal information to third parties except in the following circumstances:

• With client consent: We may share information with third parties when explicitly authorised by the client.

• For legal purposes: We may disclose information to comply with legal obligations, such as court orders or regulatory requirements.

• Service providers: We may engage third-party service providers to assist with our operations, who are bound by confidentiality agreements.

• Business transactions: In the event of a merger, acquisition, or sale of our business, personal information may be transferred to the new entity.

5. Client Rights

Clients have the following rights regarding their personal information:

• Access: Clients can request access to their personal information held by us.

• Correction: Clients can request corrections to any inaccurate or incomplete information.

• Deletion: Clients can request the deletion of their personal information, subject to legal requirements.

• Complaints: Clients can lodge complaints regarding the handling of their personal information.

6. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Tabi Noosa Pty Ltd
3/41 Sunshine beach road, Noosa Heads, 4567
info@tabinoosa.com.au
0473 334 295

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Clients will be notified of any significant changes, and the updated policy will be posted on our website.

8. Acceptance of this Privacy Policy

By engaging our services, clients acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy.

Thank you for trusting Tabi Noosa Pty Ltd with your personal information. We are committed to safeguarding your privacy and providing you with exceptional real estate services.

Effective Date: 20/07/24

Last Updated: 20/07/24